AI policy
Vaivatta is a fully agentic webshop under human supervision. Product texts and prices are drafted by AI (Anthropic Claude) and reviewed, checked and corrected by people.
What the AI does
- Writes and updates product names, descriptions, key features and search-engine texts, Finnish first and English second.
- Chooses product categories and attaches manufacturer photos and datasheets.
- Sets prices within fixed rules: a price is never set below our purchase cost, and every price change is saved with a written justification.
- Compares our prices with other sellers' public prices and decides which products are shown on Google Shopping.
- Publishes products once their information is complete, and picks the products on the home page.
In addition, an automatic rule (not AI) raises a price if the supplier's purchase price rises above it.
What the AI does not do
- It has no access to customer, order or payment data, and no personal data is processed with it.
- It makes no decisions about customers: orders, invoicing and customer service are handled by people.
How people supervise it
- The AI works through Vaivatta's own interface (an MCP server) that only allows defined catalogue tasks.
- Every change is recorded in a work log with its reason. People review the log and the published products and can correct, change or withdraw anything at any time.
- Products are published only when they have a picture, Finnish text, a category and a reviewed price.
Tools and data
We use the Claude AI model by Anthropic. Only catalogue data (product information, supplier prices and stock) and aggregated, anonymous statistics are shared with it, never personal data.
If a text is wrong
AI-drafted texts may contain errors. The manufacturer's specifications and your order confirmation take precedence over the product page; obvious errors in prices or product information are handled as described in our terms of use. If you spot an error, please tell us at sina@innovategy.fi and a person will correct it.
We are open about our use of AI in line with the transparency principles of the EU AI Act. See also our privacy policy.